Cookie Policy
Understanding how we use cookies to enhance your Church's Chicken experience
1. Introduction
This Cookie Policy explains how Church's Chicken ("we," "us," "our") uses cookies and similar technologies when you visit our website at churchschickens.digital (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your personal information.
Quick Summary
We use cookies to make our website work properly, understand how you use it, remember your preferences (like delivery location and menu favorites), and provide you with relevant offers for our food services.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information that the website can read when you visit it again, helping to remember your preferences and improve your browsing experience.
Types of Cookies by Duration:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help our website function properly during your visit.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences for future visits.
Types of Cookies by Source:
- First-Party Cookies: Set directly by our website to provide functionality and remember your preferences.
- Third-Party Cookies: Set by external services we use, such as analytics providers and advertising networks.
3. Why We Use Cookies
We use cookies for several important reasons related to providing excellent food service:
Essential Website Functionality
- Keep items in your cart during your browsing session
- Remember your delivery location for accurate order estimates
- Maintain your login status if you create an account
- Ensure website security and prevent fraud
Performance Improvement
- Monitor website performance and loading times
- Identify and fix technical issues
- Optimize our menu presentation and ordering process
User Experience Personalization
- Remember your preferred restaurant location
- Save your favorite menu items and previous orders
- Display relevant promotions and special offers
- Customize content based on your food preferences
Analytics and Statistics
- Understand how visitors navigate our website
- Identify popular menu items and services
- Improve our online ordering experience
- Measure the effectiveness of our marketing campaigns
Marketing and Advertising
- Show you relevant ads about our food offerings
- Retarget visitors with special deals and promotions
- Measure advertising campaign effectiveness
- Provide personalized food recommendations
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot refuse these cookies without impacting how our site functions.
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
4.4 Targeting/Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an ad.
5. Third-Party Cookies
We work with trusted third-party service providers to enhance your experience and improve our services. These providers may set their own cookies on your device.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our food ordering experience and website performance. Google Analytics uses cookies to track user behavior anonymously.
Facebook Pixel
Facebook Pixel helps us measure the effectiveness of our advertising campaigns and show you relevant ads about our food offerings on Facebook and Instagram.
Hotjar
We use Hotjar to understand user behavior through heatmaps and session recordings. This helps us optimize our menu layout and ordering process.
6. Cookie Duration
7. How to Manage Cookies
7.1 Browser Settings
You can control and manage cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Site Settings"
- Click "Cookies and site data"
- Choose your preferred cookie settings
- To delete existing cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three lines) and select "Settings"
- Select the "Privacy & Security" panel
- In the "Cookies and Site Data" section, click "Manage Data"
- Search for specific sites or select "Remove All" to delete all cookies
- Adjust your cookie preferences in the "Enhanced Tracking Protection" section
Safari
- Click "Safari" in the menu bar and select "Preferences"
- Click the "Privacy" tab
- Choose your cookie preferences under "Block cookies"
- To remove existing cookies, click "Manage Website Data"
- Select cookies to remove or click "Remove All"
Microsoft Edge
- Click the three dots menu and select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Adjust your cookie settings
- To delete cookies, click "See all cookies and site data"
- Search for specific sites or select all to remove
7.2 Opt-Out Links
Direct Opt-Out Options
Google Analytics Opt-Out Facebook Ad Preferences Hotjar Opt-Out Digital Advertising Alliance Opt-Out7.3 Our Cookie Consent Tool
You can manage your cookie preferences using our cookie consent tool, which appears when you first visit our website. You can access this tool again by:
- Clearing your browser cookies and revisiting our site
- Clicking the "Cookie Settings" link in our website footer
- Using the cookie preferences panel in your account settings (if logged in)
Need Help?
If you need assistance managing your cookie preferences, please contact us at [email protected] or call +1 346-571-7931.
8. Consequences of Disabling Cookies
Important Notice
Disabling cookies may limit your ability to use certain features of our website and may affect your ordering experience.
Features That May Not Work:
- Shopping Cart: Items may not stay in your cart between pages
- Location Services: You'll need to re-enter your delivery address each visit
- Account Login: You may be logged out frequently
- Preferences: Favorite items and custom settings won't be saved
- Order History: Previous orders won't be accessible for easy reordering
- Personalization: You may see irrelevant content and offers
Alternative Options:
If you disable cookies but still want to use our services:
- Create an account to save preferences on our servers
- Use our mobile app, which may store preferences differently
- Call our restaurants directly to place orders
- Visit our locations in person
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no standard way for websites to respond to DNT signals.
Our website does not currently respond to DNT signals. However, you can use the cookie management options described in this policy to control tracking cookies. We are monitoring developments in DNT technology and may implement support for DNT signals in the future.
How to Enable Do Not Track:
- Chrome: Settings > Privacy and security > Send a "Do Not Track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Safari > Preferences > Privacy > Prevent cross-site tracking
- Edge: Settings > Privacy > Send Do Not Track requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website banner or email if the changes are significant
- Request your consent again if required by law
- Maintain previous versions for your reference
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.
Significant Changes
If we make significant changes that affect your privacy rights, we will provide at least 30 days' notice before the changes take effect.
11. Contact Us
If you have any questions or concerns about our Cookie Policy or our use of cookies, please contact us:
Mailing Address
Church's Chicken
2704 Polk St A
Houston, TX 77003
USA
We will respond to your inquiry within 5 business days. For urgent matters related to cookie consent or privacy, please call our customer service line.
12. More Information
For more information about cookies and online privacy, you can visit these resources: